Terms of Service

These Terms of Service apply to purchases made through the SEVRORA online store.

SEVRORA is operated by SOLELIMIT LTD, company number 14793636, registered office at Flat 14 Albert House, 31 Priory Road, London, England, E6 1DN.

Orders

By placing an order through our website, you confirm that the information you provide is accurate and that you are authorised to use the payment method provided.

After you place an order, we will send you an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to contact you if there is an issue with your order, including availability, pricing, payment or delivery.

We may cancel an order where necessary, including where a product is unavailable, an obvious pricing error has occurred, or payment cannot be successfully processed. If we cancel an order after payment has been taken, we will refund the amount paid.

Products and Pricing

We make reasonable efforts to ensure that product descriptions, images and prices displayed on our website are accurate. However, colours and appearance may vary depending on your device or screen.

Prices are displayed in GBP unless otherwise stated.

We reserve the right to change product prices and availability before an order is accepted.

Payment

Payment must be successfully completed using the payment methods available at checkout.

By placing an order, you acknowledge that you are entering into an obligation to pay for the order.

Delivery

Delivery options, delivery charges and estimated delivery times are displayed during the ordering process where applicable.

For local delivery within our stated delivery area, orders may be personally delivered by us.

For delivery addresses more than 30 miles from London, customers should contact us before placing an order so that we can discuss the available delivery options. Depending on the order and location, we may personally deliver the order or arrange a suitable delivery service.

Any additional delivery costs for addresses outside our standard delivery area will be discussed and agreed with the customer before proceeding.

We are not responsible for delays caused by circumstances outside our reasonable control.

Returns and Refunds

Our 14-day return and refund policy applies to eligible purchases.

If you change your mind about your purchase, you may request a return within 14 days of receiving your order, subject to the conditions set out in our Return and Refund Policy.

Where a customer cancels an order because they have changed their mind, the customer may be responsible for the reasonable cost of returning the goods where permitted by law.

Nothing in these Terms affects your statutory consumer rights.

Faulty, Damaged or Incorrect Goods

If your order arrives faulty, damaged or not as described, please contact us as soon as possible.

Your statutory rights apply to faulty or incorrectly supplied goods. We will work with you to provide an appropriate remedy in accordance with applicable UK consumer law.

Cancellations

If you wish to cancel an order, please contact us as soon as possible at contact@sevrora.co.uk.

Where the order has already been dispatched or delivered, our Return and Refund Policy will apply.

Intellectual Property

All content on the SEVRORA website, including text, images, graphics, logos and other materials, is owned by or licensed to SEVRORA unless otherwise stated.

You may not copy, reproduce, modify, distribute or use our website content for commercial purposes without our prior written permission.

Website Use

You agree to use our website only for lawful purposes and not to misuse, interfere with or attempt to gain unauthorised access to any part of the website.

We may temporarily suspend or restrict access to the website where reasonably necessary for maintenance, security or other operational reasons.

Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, including your statutory consumer rights.

We are not responsible for losses that could not reasonably have been anticipated at the time the contract was formed or for circumstances outside our reasonable control.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page.

The Terms that apply to your order are those in effect at the time your order is placed, unless a change is required by law.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the applicable courts of England and Wales, subject to any mandatory consumer rights that may apply.

Contact

If you have any questions regarding these Terms, your order, delivery, cancellation or returns, please contact us:

Email: contact@sevrora.co.uk

SOLELIMIT LTD
Company number: 14793636
Flat 14 Albert House
31 Priory Road
London
England
E6 1DN